Claims & Grievance Dashboard

Latest claims settlement trends, insurer complaint data, and policyholder grievance insights from IRDAI 2025-26.

Claims Settled (FY25)
3.26 Cr

+6.9% from FY24

Settlement ratio 87%
Total Grievances (FY25)
1.37 Lakh

General & Health insurance

+41% YoY
Pending Grievances
10,160

As of March 31, 2025

+90% from FY24
Average Claim Payout
₹28,910

Health insurance (FY25)

Down from ₹31,086 (FY24)
Claims Settled (Health Insurance)
Number of claims settled and settlement ratio trend
Claim Payout (₹ Crore) & Average Claim
Total payout vs average claim amount
InsureGPT